> ## Documentation Index > Fetch the complete documentation index at: https://docs.gameball.co/llms.txt > Use this file to discover all available pages before exploring further. # Go-Live Checklist > Verify your web integration before going live Use this comprehensive checklist to ensure your web integration is ready for production use. ## Pre-Launch Verification ### API Configuration * [ ] API credentials are configured correctly on your backend * [ ] All API calls use HTTPS * [ ] API endpoints are accessible from your server * [ ] Error handling is implemented for API failures * [ ] API keys are stored securely and never exposed client-side ### Widget Integration * [ ] Widget JavaScript is loaded on all relevant pages * [ ] Widget displays correctly for guest users * [ ] Widget displays correctly for authenticated users * [ ] Widget language matches your website language * [ ] Widget loads without blocking page rendering * [ ] Widget works across different browsers (Chrome, Firefox, Safari, Edge) ### Customer Management * [ ] Customer profiles are created on signup/login * [ ] Customer profiles update when user information changes * [ ] Customer identification works with both email and mobile * [ ] Customer IDs are persistent and never change * [ ] Channel merging works if using multiple channels ### Event Tracking * [ ] Events are tracked for key user actions * [ ] Event metadata includes relevant information * [ ] Events trigger rewards correctly based on campaign configuration * [ ] Event tracking doesn't impact page performance * [ ] Events are sent from server-side when possible (for security) ### Order Tracking * [ ] Orders are tracked after successful payment * [ ] Order submission includes all required fields * [ ] `orderId` values are unique and not reused * [ ] Order dates are in ISO 8601 format * [ ] Points are awarded correctly based on order value * [ ] Cashback calculations match your program configuration * [ ] Order tracking works for both new and existing customers ### Redemption Flow * [ ] Customer balance is retrieved before showing redemption options * [ ] Hold Points API successfully reserves points * [ ] Order submission with hold reference completes redemption * [ ] Hold release works if transaction is cancelled * [ ] Redemption amounts are calculated correctly * [ ] `totalPaid` reflects discounted amount after redemption * [ ] Redemption UI is clear and user-friendly ### Referral Tracking * [ ] Referral codes are captured during signup or first purchase * [ ] Referral links work correctly * [ ] Referral rewards are awarded to both referrer and new customer * [ ] Referral codes are displayed in customer widget (if using widget) ### Error Handling * [ ] Network failures are handled gracefully * [ ] Invalid customer IDs are handled * [ ] Duplicate order IDs are rejected appropriately * [ ] Insufficient balance errors are displayed clearly * [ ] Hold expiration is handled correctly * [ ] API errors don't break the user experience ### Security * [ ] API credentials are stored securely on backend * [ ] No API keys are exposed in client-side code or logs * [ ] HTTPS is used for all API communications * [ ] Customer data is handled according to privacy regulations * [ ] Widget loads over HTTPS ### Performance * [ ] API calls don't slow down page load * [ ] Widget loads asynchronously * [ ] Event tracking is non-blocking * [ ] Order tracking doesn't delay checkout completion * [ ] Redemption flow is fast and responsive ## Testing Scenarios ### Test Case 1: New Customer Signup * [ ] Customer signs up on website * [ ] Customer profile is created in Gameball * [ ] Welcome bonus is awarded (if configured) * [ ] Widget displays customer information correctly ### Test Case 2: Existing Customer Purchase * [ ] Customer logs in * [ ] Customer makes a purchase * [ ] Order is tracked correctly * [ ] Points are awarded based on order value * [ ] Widget updates to show new balance ### Test Case 3: Point Redemption * [ ] Customer views their balance * [ ] Customer initiates redemption * [ ] Points are held successfully * [ ] Order completes with redemption * [ ] Points are deducted correctly * [ ] New points are awarded on remaining amount ### Test Case 4: Cancelled Transaction * [ ] Customer initiates redemption * [ ] Points are held * [ ] Transaction is cancelled * [ ] Hold is released * [ ] Points are returned to customer ### Test Case 5: Referral Flow * [ ] Existing customer shares referral code * [ ] New customer signs up with referral code * [ ] Referral is tracked correctly * [ ] Both customers receive rewards (if configured) ### Test Case 6: Guest vs Authenticated Views * [ ] Widget shows guest view for non-logged-in users * [ ] Widget shows customer view for logged-in users * [ ] Switching between views works correctly ## Post-Launch Monitoring * [ ] Monitor API response times * [ ] Track error rates and types * [ ] Review customer registration success rate * [ ] Monitor redemption completion rate * [ ] Check for duplicate order submissions * [ ] Verify point calculations are accurate * [ ] Monitor widget load times and errors * [ ] Track event tracking success rate ## Support Resources * **API Documentation**: [Gameball API Reference](/api-reference/introduction) * **Support**: Contact your Gameball account manager for integration support * **Dashboard**: Monitor integration health in your Gameball dashboard Once all items are verified, your web integration is ready for production use!