> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Export My Points Data?

> Learn how to export your points data from the Gameball dashboard and what fields are included.

Gameball allows you to export your points data directly from the analytics page.

<Frame>
  <img src="https://mintcdn.com/gameball/3xrflxpiDXAq96vF/images/product-docs/analytics/export-points-data.png?fit=max&auto=format&n=3xrflxpiDXAq96vF&q=85&s=46d853491b1b2b3bff2d240801b9b1a0" alt="Export points data" width="3354" height="1078" data-path="images/product-docs/analytics/export-points-data.png" />
</Frame>

You can apply filters to narrow down the customer inclusions based on tags before exporting or export a broader dataset as needed.

***

## Step-by-Step Instructions

<Steps>
  <Step title="Navigate to Points & Rewards">
    Go to the **Points & Rewards** page from the Gameball dashboard under the *Analytics* section in the left-side menu bar.
  </Step>

  <Step title="Apply filters (optional)">
    Apply filters if you'd like to export a specific tag's points.
  </Step>

  <Step title="Click Export">
    Click **Export**.
  </Step>

  <Step title="Download the file">
    Your data will be exported as a CSV file.
  </Step>
</Steps>

***

## Exported Fields and Their Descriptions

Here's a description of all the columns included in your exported file:

| Column Header               | Description                                                                           |
| --------------------------- | ------------------------------------------------------------------------------------- |
| `date`                      | The date for which the points data is reported                                        |
| `earned_points`             | Total points earned by customers on that date                                         |
| `redeemed_points`           | Points that were used/redeemed for rewards                                            |
| `burned_points`             | Points that were lost due to expiry, cancellation, partial refund or manual deduction |
| `cashback_reward_points`    | Points earned specifically from purchase rewards                                      |
| `refunded_points`           | Points returned to customers after a refund process                                   |
| `redeemed_fixed_points`     | Points used in an order directly without coupon creation                              |
| `expired_points`            | Points that expired before being redeemed                                             |
| `cancelled_points`          | Points cancelled due to order cancellation or reversal                                |
| `migrated_points`           | Points transferred from a previous system or imported manually                        |
| `manual_added_points`       | Points manually granted by admins                                                     |
| `manual_negative_points`    | Points manually deducted by admins                                                    |
| `partially_refunded_points` | Points adjusted due to partial refunds                                                |
| `campaign_points`           | Points earned from campaigns (e.g., challenges, engagement triggers)                  |
| `referral_points`           | Points earned through referral activities                                             |
| `level_points`              | Points awarded through tier progress                                                  |
| `redemption_rate`           | The ratio of redeemed points to earned points, shown as a percentage                  |

***

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