> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Enable Customers to Use Points as Discounts on Shopify?

> A quick tutorial on how your customer can exchange their points for discounts, free items, and more.

## Plan Availability

| Platform | Plan      |
| -------- | --------- |
| Shopify  | All Plans |

On Shopify, through the Gameball customer widget, your customers are able to convert their points to vouchers, discount codes, free items, or free shipping in exchange for these points. Gameball integrates with Shopify's native coupon engine, ensuring a seamless and automated process where unique coupon codes are generated for customers directly through the widget interface.

***

## Before You Begin

Make sure you have configured the following:

<CardGroup cols={2}>
  <Card title="Enable Points Redemption" icon="rotate-left" href="/product-documentation/programs/loyalty-points-redeem/launch-and-configure-your-redeem-pointing-system">
    Activate the points redemption program on your Gameball dashboard.
  </Card>

  <Card title="Configure Points Value and Expiry" icon="clock" href="/product-documentation/programs/loyalty-points-redeem/launch-and-configure-your-redeem-pointing-system">
    Set the equivalent monetary value and expiry settings for wallet points.
  </Card>
</CardGroup>

<Note>Both value and expiry will be configured by default during the Gameball onboarding wizard. Additionally, when a customer redeems points through the Gameball widget, the application interacts with Shopify to generate unique discount codes, which are displayed instantly to the customer. Administrators can find these codes in the "Discounts" section of Shopify Admin.</Note>

***

## How Customers Redeem Their Points

<Steps>
  <Step title="Access the Redeem Tab">
    Once you enable points redemption, your customers will see a new **Redeem** tab inside the widget under their points.

    <Frame>
      <img src="https://mintcdn.com/gameball/7dwj4uKg5t78O1BR/images/product-docs/guides-strategies-faqs/redeem-tab-widget.png?fit=max&auto=format&n=7dwj4uKg5t78O1BR&q=85&s=5f42ec7521b67ae9af39f0e14ab0c55c" alt="Redeem Tab in Widget" width="2932" height="1490" data-path="images/product-docs/guides-strategies-faqs/redeem-tab-widget.png" />
    </Frame>
  </Step>

  <Step title="Create a Discount Coupon">
    Under **"Create Discount Coupon,"** customers should put the number of points they want to redeem, then click the **Redeem** button.

    <Frame>
      <img src="https://mintcdn.com/gameball/Qqba4gmzc_M6HaMy/images/product-docs/guides-strategies-faqs/create-discount-coupon.png?fit=max&auto=format&n=Qqba4gmzc_M6HaMy&q=85&s=e97e0d9f6fd68bcd537abd976d54dd3b" alt="Create Discount Coupon" width="2944" height="1488" data-path="images/product-docs/guides-strategies-faqs/create-discount-coupon.png" />
    </Frame>
  </Step>

  <Step title="Use the Coupons Tab">
    Under the **Coupons** tab, customers can also redeem coupons that are automatically created if their points balance is equal to or more than the coupon value.

    <Frame>
      <img src="https://mintcdn.com/gameball/Qqba4gmzc_M6HaMy/images/product-docs/guides-strategies-faqs/coupons-tab-widget.png?fit=max&auto=format&n=Qqba4gmzc_M6HaMy&q=85&s=a4ba50e02ad156b4d073f69147f7db98" alt="Coupons Tab in Widget" width="2942" height="1494" data-path="images/product-docs/guides-strategies-faqs/coupons-tab-widget.png" />
    </Frame>
  </Step>

  <Step title="Apply the Coupon Code">
    A discount code can be used by selecting the available coupon and copying the code to paste it during the checkout process, or by clicking **Apply Coupon**.

    <Frame>
      <img src="https://mintcdn.com/gameball/15226X8FGoPfo47L/images/product-docs/guides-strategies-faqs/apply-coupon-widget.png?fit=max&auto=format&n=15226X8FGoPfo47L&q=85&s=02a3a62582f10849220aef2ac91d244b" alt="Apply Coupon in Widget" width="2940" height="1492" data-path="images/product-docs/guides-strategies-faqs/apply-coupon-widget.png" />
    </Frame>
  </Step>

  <Step title="Complete Checkout with the Discount">
    During Shopify checkout, customers should use the discount code in the **"Discount code"** field and click **Apply**.

    <Frame>
      <img src="https://mintcdn.com/gameball/7dwj4uKg5t78O1BR/images/product-docs/guides-strategies-faqs/shopify-checkout-discount.png?fit=max&auto=format&n=7dwj4uKg5t78O1BR&q=85&s=a051bf82c28746c479d71e78fd78546d" alt="Shopify Checkout Discount" width="1504" height="740" data-path="images/product-docs/guides-strategies-faqs/shopify-checkout-discount.png" />
    </Frame>

    The discount will be applied to the total order.

    <Frame>
      <img src="https://mintcdn.com/gameball/Qqba4gmzc_M6HaMy/images/product-docs/guides-strategies-faqs/discount-applied-checkout.png?fit=max&auto=format&n=Qqba4gmzc_M6HaMy&q=85&s=2b6e904c477db8632636406b6b0eebd5" alt="Discount Applied at Checkout" width="1510" height="858" data-path="images/product-docs/guides-strategies-faqs/discount-applied-checkout.png" />
    </Frame>
  </Step>
</Steps>

<Note>By clicking **Apply Coupon**, the customer will automatically find the coupon applied during checkout and will not need to paste the code themselves. To manage these discount codes, admins can navigate to the "Discounts" section in the Shopify Admin dashboard, where all generated coupons are stored for review and management.</Note>

***

## Related Articles

<CardGroup cols={2}>
  <Card title="Enable Customers to Spend Points on Shopify POS" icon="store" href="/product-documentation/guides-strategies-faqs/shopify-guides/spend-points-on-pos">
    Let customers redeem their Gameball points during in-store POS transactions.
  </Card>

  <Card title="Launch and Configure Points Redemption" icon="rotate-left" href="/product-documentation/programs/loyalty-points-redeem/launch-and-configure-your-redeem-pointing-system">
    Set up the full points redemption program for your store.
  </Card>
</CardGroup>
