How Do I Apply Filters on your Different Data Lists?

Applying filters is a vital tool that will help ease a lot of tasks related to grouping customers and campaigns. Filtering your lists based on similar attribute information or common elements like tiers, points, or tags has become easy.

What Can I Use Filters For?

Customers Data

Getting an exact count of customers that share the same criteria
Applying tags to only a group of customers
Extracting data of customers with specific criteria
Manually adding achievements to some of your customers
Manually rewarding some of your customers with a campaign
Manually adding or deducting points from some of your customers

Campaign Data

Getting an exact count of campaigns that share the same criteria
Extracting data on campaigns that share specific criteria
Applying tags to only a group of campaigns

How to Apply Filters

On your Gameball Admin Dashboard, choose one of the following tabs according to your needs: Customers tab, Customers Log, or any Campaign section. Click on the Filter icon.

What Types of Filters Can Be Applied?

There are many filters that you can either apply singly or in combination.

Customers Tab
Customers Log Tab
Campaigns Tabs

Filter	Description
Creation Date	Choose the date or timeframe when customers joined
Customer ID	Each customer will have a unique ID that you can use to search for a player
Customer Name	Search by name and see all customers that share the same name
Email	Use this to search for specific players or view all customers that share the same email type
Phone Number	Search by phone number
Total Amount Spent	Target customers who have spent specific amounts
Points	View customers with the same points or between a point segment
Pending Points	Filter based on customers’ pending points due to the return window
Status	Check your active or inactive customers
Tags	View customers that have the same tag
Customer Tier	Filter customers by their current tiers
Segments	Filter by segment
RFM Segments	Filter by RFM segment

The filter under the customer log includes most of the above filters, with some extra filters to sort based on the players’ activity:

Filter	Description
Manual Actions	Actions that you took to manually amend or reward your customers
Activity	Any achievement or transaction done from the customer’s side
Coupon	A coupon used or owned by a customer
Campaign Name	Search by the undisplayed campaign name you have chosen during configuration
Campaign Display Name	Search by the campaign name displayed to customers
Campaign Type	Search by the type of campaign a customer achieved (Signup, Referral, Event-Based, etc.)

Filter	Description
Creation Date	Choose the date or timeframe when a campaign was created
Campaign Internal Name	Search by the undisplayed name of the campaign
Campaign Name	Search by the campaign name displayed to customers
Points	View campaigns with the same points, or between a points segment
Status	Check your active or inactive campaigns
Campaign Visibility	Choose if the campaign is always visible, not visible, or visible if earned
Campaign Type	Search by type (Signup, Referral, Event-Based, etc.)
Activation Settings	Filter between campaigns that are always active or scheduled for later
Repeatability Settings	Filter between campaigns that a customer completes a limited number of times or unlimited
In-App Notification Status	Global, on, or off
In-App Notification Type	Custom or Script
Email Notification Status	Global, on, or off
Email Notification Type	Custom or Script
Tags	View campaigns that have the same tag
Unlocking Settings	Filter by the unlocking tier a customer must be on to achieve it

Applying multiple filters works subsequently, which means the second filter created will filter the outcome list of the first filter. Make sure you apply the more general filters first, then the more specific ones.

How to Sort Data

On the right of every filter bar, you will find a drop-down list. You will be able to choose how to re-order and view your data according to your priorities.

You will be able to sort the data list by:

Creation date by newest first
Creation date by oldest first
Total amount spent by highest first
Total amount spent by lowest first
Points by highest first
Points by lowest first

Group Your Customers by Tags

Learn how to create and assign tags to group your customers.

Configure Different Reward Campaigns Based on Tags

Set up targeted reward campaigns for specific customer tag groups.

​What Can I Use Filters For?

​How to Apply Filters

​What Types of Filters Can Be Applied?

​How to Sort Data

​Related Articles

Group Your Customers by Tags

Configure Different Reward Campaigns Based on Tags

What Can I Use Filters For?

How to Apply Filters

What Types of Filters Can Be Applied?

How to Sort Data

Related Articles