> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.
# How Do I Send Real-Time Notifications for Cashback?
> Notify your customers upon a cashback transaction using Gameball's real-time notifications.
Available for all Gameball customers except for free packages
When a customer earns points for completing a purchase, they might earn some points back as cashback. It is important to notify your customers instantaneously with a message that informs them of the amount of points they have received for that transaction.
The same applies in case points were revoked for a cancellation or a refund. Inform the customer of the canceled cashback points and let them know their current points balance.
***
## How to Create Real-Time Notifications for Cashback
In the **Gameball Admin Dashboard**, from the left bar, click **Notifications**. Choose between **In-App, Emails, & SMS**. Scroll to **Cashback** and select between **Cashback Rewards** or **Cashback Cancelled**.
Construct a heading and a body for the notification. In case you are creating an email notification, write a clear subject line and body. [Learn how to write an email notification](/product-documentation/instant-notifications/email-notifications/sending-achievement-emails).
Add your message script for each cashback notification type:
Send real-time transaction notifications for every cashback transaction. Inform your customer how many points they have earned just after they have completed a purchase, along with their current points balance.
Send a real-time notification to your customers upon canceling a purchase. If the points earned for a specific purchase have been revoked for any reason, inform them of how many points have been taken back and what their current points balance is.
To send more personalized, relevant, and clear notifications, add variables in between your messages by clicking the **+ icon**.
You can use variables in the scripts like the ones below:
* **Customer Variables:** First Name, Display Name, Customer's Email, Referral Link, Mobile Referral Link, Points Earned, Tier-up Progress, Points, Points Before, Level Up total progress.
* **Transaction Variables:** Equivalent value of total points, Equivalent value of earned points, Currency, Points Name, Referral Link, Mobile Referral Link, Paid Amount, Merchant Name, Branch Name, Return Days, Available Points, Pending Points.
Before activating the notification, click **Preview** on the top right of the edit page to see what the notification will look like for customers.
You can edit the notification icon by choosing **Upload Icon**, then click **Upload Icon**.
Click **Update** from the bottom right.
Enable or disable the notification through the **Active Toggle**.
Do not forget to click on "**Save**" before you exit.
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## Related Articles
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Alert customers when a referral is successful or when a referral reward is earned.
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Send achievement emails to drive customers back to your platform.