> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.
# How Do I Send Real-Time Notifications for Completing a Reward Campaign?
> Notify your customers upon achieving a reward campaign using Gameball's real-time notifications.
Available for all Gameball customers except for free packages
If you want your customers to engage with your [preset reward campaigns](/product-documentation/rewards-campaigns/introduction-rewards-campaigns), make sure to create automated real-time notifications to inform them when the campaign is unlocked, or achieved, or when you want to motivate them to keep going mid-way.
There are two portals to create a real-time notification for when a reward campaign is achieved:
Create a notification through the Global Real-time Notification section on the dashboard, applying to all reward campaigns.
Create a different notification for each [reward campaign](/product-documentation/rewards-campaigns/introduction-rewards-campaigns) via the internal reward campaign settings.
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## Method 1: Global Notification Settings
In the **Gameball Admin Dashboard**, from the left bar, click **Notifications**. Choose between **In-App, Emails, & SMS**. Scroll to **Reward Campaigns** and select between **Unlocked**, **Motivate Customers**, and **Achieved**.
Construct a heading and a body for the notification. In case you are creating an email notification, write a clear subject line and body. [Learn how to write an email notification](/product-documentation/instant-notifications/email-notifications/sending-achievement-emails).
Add your message script for each reward campaign notification type:
Send real-time notifications when a customer has a new reward unlocked. This way they notice that there is a possibility to enroll in a new campaign and win a reward when completed.
Make sure your customers keep going and are proceeding with the required steps to complete the reward requirements and achieve their final goal by sending them a motivational message informing them that they are steps closer to winning.
Send a real-time notification when your customer completes all the requirements of the reward campaign. Inform them of their achievement, and the reward they have earned as a result.
Before activating the notification, click **Preview** on the top right of the edit page to see what the notification will look like for customers.
You can edit the notification icon by choosing **Upload Icon**, then click **Upload Icon**.
Click **Update** from the bottom right.
Enable or disable the notification through the **Active Toggle**.
Do not forget to click on "**Save**" before you exit.
***
## Method 2: Creating a Notification Only for a Specific Reward Campaign
In the [reward campaign](/product-documentation/rewards-campaigns/introduction-rewards-campaigns) creation process in the **Gameball Admin Dashboard**, you can add a custom script to be sent for that specific reward campaign only, bypassing the global settings.
To create a reward campaign from scratch, follow the steps in this [article](/product-documentation/rewards-campaigns/create-action-based-reward-campaign).
While creating a new reward campaign, you will come across the **Notifications** section. Choose if you want to edit an **In-app Notification**, an **Email Notification**, or both by clicking on **Edit**.
Select between the following options:
| Option | Behavior |
| ------------------- | -------------------------------------------------------------------------------------------------------- |
| **Global Settings** | Follows the reward campaign notification created and activated through the main notification section. |
| **On** | Allows you to create your own message by writing a different **Head** and **Body** for the notification. |
| **Off** | Your customer will not receive a notification upon achieving this reward campaign. |
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## Script Variables for Reward Campaigns Notifications
To send more personalized, relevant, and clear notifications, add variables in between your messages by clicking the **+ icon**.
You can use variables in the scripts like the ones below:
* **Customer Variables:** First Name, Display Name, Customer's Email, Referral Link, Mobile Referral Link, Points Earned, Tier-up Progress, Points, Points Before, Level Up total progress.
* **Reward Campaign Variables:** Equivalent value of total points, Equivalent value of earned points, Currency, Points Name, Reward Campaign Name, Referral Link, Mobile Referral Link, Coupon Code, Coupon Value, Reward Campaign Reward.
***
## Related Articles
Alert customers when a referral is successful or when a referral reward is earned.
Notify customers of cashback rewards earned or canceled for their transactions.
Notify customers about points redemption, refunds, and expiry events.
Notify customers when they level up to a new tier in your loyalty program.
Send achievement emails to drive customers back to your platform.