> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.
# How Do I Send Real-Time Notifications for Transactional Rewards?
> Notify your customers upon Points redemption, refund, expiry, or coupon expiry using Gameball's real-time notifications.
Available for all Gameball customers except for free packages
When a customer redeems points or has some points refunded, or when points or coupons are soon to expire, you will need to inform your customer how many points were redeemed, refunded, or about to expire, and what their current points balance is.
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## How to Create Real-Time Notifications for Transactional Rewards
In the **Gameball Admin Dashboard**, from the left bar, click **Notifications**. Choose between **In-App, Emails, & SMS**. Scroll to **Rewards** and select between **Points Redemption**, **Points Refund**, **Points Expiry Reminder**, and **Coupon Expiry Reminder**. In case it is an email notification, you can also choose to create a notification for **Coupon Earned**.
Construct a heading and a body for the notification. In case you are creating an email notification, write a clear subject line and body. [Learn how to write an email notification](/product-documentation/instant-notifications/email-notifications/sending-achievement-emails).
Add your message script for each transactional rewards notification type:
Send real-time transaction notifications for any points redeemed by a customer. Inform your customer how many points they have redeemed, and their current points balance.
Send a real-time notification to your customers upon a points refund. If the points are deducted for a specific reason, make sure to inform them of how many points have been taken back and what their current points balance is.
Send a real-time notification to your customers if a group of points is soon to expire. Inform them of the number of points that might expire as well as the date they will no longer be available.
Available only under **email notifications**. Send a real-time notification to your customers if a coupon is soon to expire. Inform them of the exact available coupon that might expire as well as the date it will no longer be available.
To send more personalized, relevant, and clear notifications, add variables in between your messages by clicking the **+ icon**.
You can use variables in the scripts like the ones below:
* **Customer Variables:** First Name, Display Name, Customer's Email, Referral Link, Mobile Referral Link, Points Earned, Tier-up Progress, Points, Points Before, Tier Up total progress.
* **Transaction Variables:** Equivalent value of total points, Equivalent value of earned points, Redeemed Points, Expiry Date, Currency, Points Name, Referral Link, Mobile Referral Link.
Before activating the notification, click **Preview** on the top right of the edit page to see what the notification will look like for customers.
You can edit the notification icon by choosing **Upload Icon**, then click **Upload Icon**.
Click **Update** from the bottom right.
Enable or disable the notification through the **Active Toggle**.
Do not forget to click on "**Save**" before you exit.
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## Related Articles
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