> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Send Real-Time Notifications on Both Web and Mobile?

> Learn about all the different Real-time notifications you can send your customers for engaging with All Gameball programs.

Available for all Gameball customers

***

Through Gameball, you can control sending real-time transaction notifications to your customers for all programs. You can notify your customers of different events such as new sign-ups, cashback rewards, successful referrals, reaching a new tier, etc.

There are three forms of notifications you can set up:

<CardGroup cols={3}>
  <Card title="In-App Notification" icon="bell">
    Deliver instant pop-up notifications inside your app or website when customers earn or interact with rewards.
  </Card>

  <Card title="Email Notification" icon="envelope">
    Send personalized emails to customers celebrating their achievements and driving them back to your platform.
  </Card>

  <Card title="SMS Notification" icon="message-sms">
    Send text message alerts directly to customers' phones. Contact Sales for activation.
  </Card>
</CardGroup>

***

## How Notifications Appear to Customers

<Tabs>
  <Tab title="Web">
    <Frame>
      <img src="https://mintcdn.com/gameball/0izDrUbnPHPlIUcS/images/product-docs/instant-notifications/web-realtime-notification.png?fit=max&auto=format&n=0izDrUbnPHPlIUcS&q=85&s=b540689bdf147fa5c91b4ca402f20990" alt="Web real-time notification" width="3082" height="1672" data-path="images/product-docs/instant-notifications/web-realtime-notification.png" />
    </Frame>
  </Tab>

  <Tab title="Mobile">
    <Frame>
      <img src="https://mintcdn.com/gameball/7dwj4uKg5t78O1BR/images/product-docs/instant-notifications/mobile-realtime-notification.png?fit=max&auto=format&n=7dwj4uKg5t78O1BR&q=85&s=9cb55f4543ab73dd93330038b9d84d34" alt="Mobile real-time notification" width="2500" height="1180" data-path="images/product-docs/instant-notifications/mobile-realtime-notification.png" />
    </Frame>
  </Tab>
</Tabs>

***

## What Events Can You Send Real-Time Notifications For?

<AccordionGroup>
  <Accordion title="Sign-ups" icon="user-plus">
    Send a welcome notification when a new customer signs up for your loyalty program.
  </Accordion>

  <Accordion title="Cashback" icon="money-bill-wave">
    Notify customers when cashback rewards are granted or when a cashback transaction is canceled.
  </Accordion>

  <Accordion title="Referral" icon="people-arrows">
    Inform customers when a referral is completed successfully or when they receive a reward for referring a friend.
  </Accordion>

  <Accordion title="Adding and Deducting Points" icon="coins">
    Alert customers after you have manually added or deducted points from their account.
  </Accordion>

  <Accordion title="Reward Campaigns" icon="trophy">
    Notify customers when they unlock or complete a requirement for a badge or reward, or motivate them to finish mid-way through a campaign.
  </Accordion>

  <Accordion title="Tiers" icon="layer-group">
    Congratulate customers when they move up from one tier to another.
  </Accordion>

  <Accordion title="Rewards" icon="gift">
    Inform customers about transactional events such as redeeming points, points refund, points expiry, or coupon expiry.
  </Accordion>
</AccordionGroup>

***

## Related Articles

<CardGroup cols={2}>
  <Card title="Send Real-Time Notifications for Tiers" icon="layer-group" href="/product-documentation/instant-notifications/real-time-notifications-per-program/tier-notifications">
    Notify customers when they reach a new tier in your loyalty program.
  </Card>

  <Card title="Send Real-Time Notifications for Reward Campaigns" icon="trophy" href="/product-documentation/instant-notifications/real-time-notifications-per-program/reward-campaign-notifications">
    Keep customers engaged by notifying them of reward campaign progress and achievements.
  </Card>

  <Card title="Send Real-Time Notifications for Referrals" icon="people-arrows" href="/product-documentation/instant-notifications/real-time-notifications-per-program/referral-notifications">
    Inform customers when their referral is successful and when they earn a referral reward.
  </Card>

  <Card title="Send Real-Time Notifications for Cashback" icon="money-bill-wave" href="/product-documentation/instant-notifications/real-time-notifications-per-program/cashback-notifications">
    Notify customers of cashback rewards earned or canceled for their transactions.
  </Card>

  <Card title="Send Real-Time Notifications for Points Redemption" icon="coins" href="/product-documentation/instant-notifications/real-time-notifications-per-program/transactional-rewards-notifications">
    Alert customers when they redeem, refund, or have expiring points or coupons.
  </Card>

  <Card title="Sending Achievement Emails" icon="envelope" href="/product-documentation/instant-notifications/email-notifications/sending-achievement-emails">
    Send customers emails celebrating their achievements and driving them back to your platform.
  </Card>
</CardGroup>
