> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.
# How Do I Display Redemption Options at Checkout (Drop-menu)?
> Enhance your customers' checkout experience by offering a way to redeem loyalty rewards with Gameball's Redemption Options Dropdown.
| **Platform** | **Plan** |
| ------------ | ---------- |
| Shopify | Pro & Guru |
Checkout app blocks are available for **Shopify Plus** customers only.
Elevate your customers' checkout experience with Gameball's Redemption Options Dropdown. This feature simplifies the process of redeeming loyalty rewards, enabling customers to explore available options, choose their preferred reward, and apply it seamlessly to their purchase.
**Benefits:**
Offering multiple redemption options at checkout motivates customers to redeem their points, increasing overall utilization.
Giving customers the flexibility to choose rewards that fit their preferences enhances their satisfaction and loyalty.
***
## Prerequisites
This feature is exclusively available to merchants on the **Shopify Plus** plan.
Your Shopify theme must support app blocks. Without this, the option to add the Gameball block won't appear in the editor. [Learn more](https://help.shopify.com/en/manual/online-store/themes/theme-structure/extend/apps).
Go to the **Theme Editor** in your Shopify admin. Select **App Embeds** from the left menu, search for "Gameball," and toggle it on.
Ensure that at least one redemption option is available, including flat rate rewards if required.
In the Gameball dashboard, make sure the toggle at the top-right is activated. Once this is enabled, you'll be able to add the Gameball block.
***
## How to Install the Block
In Gameball, navigate to **Onsite**, click **Customize**.
You'll be redirected to Shopify's Theme Editor.
In the editor, navigate to **Add App Block > Apps** and search for **"Checkout redeem dropdown menu"**.
Add the **Checkout redeem dropdown menu** app block to the checkout page and click **Save**.
***
## How It Works
For customers who are not logged in, the extension will prompt them to sign in to access their points balance and redeem rewards. Without logging in, you won't be able to view or use your points at checkout.
When a logged-in customer reaches the checkout page, the extension will automatically display, allowing them to view their points balance and choose a reward in exchange for points.
After selecting a reward and entering the desired number of points, the customer clicks **'Redeem'**. Gameball will then deduct the points from the customer's balance and automatically generate a discount code, which will be applied to the order.
If the discount code cannot be applied due to specific conditions (e.g., minimum order value not met, restrictions on combining discounts, or other advanced rules), an error message will appear, explaining why the coupon cannot be used with the current cart.
***
## Customization
The checkout extensions have no style customization options. However, you can customize its position by simply dragging and dropping it to your desired location on the checkout page.
In the Gameball Dashboard, go to **Widget > Content**. Under the **Onsite** tab, edit the text and customize it for supported languages.
***
## Important Notes
The Redemption Options Dropdown will automatically hide if:
* The rewards program is deactivated.
* The customer is excluded from the program.
* The account is not on a supported plan.
* No redemption rules are configured.
***
## Frequently Asked Questions
If the customer redeems points but does not use the generated coupon immediately, they can access the coupon later through the widget. The coupon will remain available for future use, but it cannot be reverted to points.
The dropdown will automatically hide if your plan no longer supports the feature.
***
## Related Articles
Display customers' points balances in their profiles.
Show potential points directly on product pages.