> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.
# How Do I Reward Customers with Different Cashback Based on the Brand?
> Learn how to configure a different cashback rule for every different brand you have using the Merchants feature.
| Platform | Plan |
| -------------------- | ---------- |
| Shopify | Guru |
| Salla | Guru |
| Non-platform Clients | Enterprise |
***
## Prerequisites
* Make sure to create a merchant ID for each of your brands/stores on the Gameball dashboard before configuring cashback rules.
* Ensure the Merchants feature is activated on your account.
* To activate this feature on your dashboard, you must request it from our customer support team.
If you have configured different cashback rules for different collections using the **custom cashback** feature, the **merchant cashback** option will no longer be available. [Learn more about collection-based cashback rules](/product-documentation/programs/loyalty-points-earn/collection-based-earning-rules).
***
## How to Configure a Cashback Rule for Different Brands
After creating an ID for each of your brands and stores, follow these steps to configure a cashback rule for any of these recognized brands or stores:
On the Gameball dashboard, go to **Programs > Earn Points > Merchants** tab.
You will find all merchants listed. [Learn how to create a Merchant](/product-documentation/programs/loyalty-points-earn/crossover-reward-program/creating-a-new-merchant)
Fill in the required information:
* **Choose Merchant:** Select the brand you want to create the new cashback rule for.
* **Configuration Method:** Choose between:
Set a cashback percentage based on the customer's paid amount. Example: If you offer 5% cashback and a customer pays $100, they will receive $5 cashback worth of points.
Set a fixed number of points per currency unit regardless of the cashback percentage. Example: If a customer pays \$100, they could receive 1000 points based on your configuration.
Set a fixed cashback value for the customer to earn based on their purchase.
Click **Save Changes**.
If your cashback program is active, your customers will now receive the specified cashback once they place and pay for an order from the brands you have added and configured a cashback rule for.
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## Important Notes
* By default, every newly created merchant will fall under your default cashback rules unless a specific rule is configured.
* You can create different cashback rules based on each merchant's level.
* Merchant-specific cashback rules override the default cashback rules if the customer purchases from a recognized merchant.
**Example:** If you have different cashback rules per level under your default cashback settings, but only one general cashback rule for a specific merchant, the merchant rule will apply to the customer regardless of their level.
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## Common Questions
No, if you use collection-based cashback rules, you cannot activate merchant-based cashback at the same time.
The default cashback rule will apply.
***
## Related Articles
Set up different cashback values for different collections.
Learn how Gameball prioritizes and applies different earning configurations.
Add merchants for each brand and store you own.