> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.
# What Is Rewards Types in Gameball?
> Let's dive deeper into each reward type that you can offer your customers and how you can set them up.
Rewarding customers is a key strategy to gamify their experience and foster loyalty. Gameball offers a variety of reward types that enable you to incentivize your customers effectively, whether they complete a specific campaign or redeem rewards for points they've collected.
***
## Types of Rewards Offered by Gameball
Gameball provides several reward types across various platforms, each designed to enhance the customer experience.
| Reward Type | Subcategories | Platform |
| ---------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------- |
| **Online Only Rewards** | Points, Free Product, Free Shipping, Fixed Amount-based Discount (Available in Dynamic mode), Percentage-based Discount, Custom Rewards (Third-party), External Reward, Coupon Engine Rewards (Third-party redemption, External Reward API call, Percentage-based cashback coupon, Fixed Amount-based cashback coupon, Percentage-based fee discount) | All platforms |
| **POS Rewards** | POS Fixed Amount-based Discount, POS Percentage-based Discount | Shopify |
| **Shopify-Specific Rewards** | Store Credit, Recharge Fixed Amount-based Discount, Recharge Percentage-based Discount | Shopify |
| **Recharge Rewards** | Fixed Amount-based Discount, Percentage-based Discount | Shopify - Recharge Subscription Users |
***
## Setting Up Each Reward Type
This reward is available as a campaign reward only.
| Platform | Plan |
| -------- | ---- |
| All | All |
* **Add Points**: Specify the number of points to award customers.
* **Tiering Up Method**: If you are using Gameball's score feature for tiering, you can reward customers with scores in addition to points. [Learn more about Score](/product-documentation/programs/vip-tiers/tier-settings).
* **Points Expiry Options**:
* **Default Expiry**: Uses the platform's default points expiration setting. [Learn how to configure your default expiry settings](/product-documentation/programs/loyalty-points-earn)
* **Custom Expiry**: Override the default by setting a specific expiration for that particular reward.
* **Duration Type**: Choose from Days, Months, or Years.
* **Duration**: Define the duration based on the selected type.
This reward is available as a campaign reward as well as a redemption option.
| Platform | Plan |
| -------- | ------------------------- |
| All | All except for free plans |
**Reward Campaign:**
* **Reward Image**: Select the product's image.
* **Advanced Options:**
* **Prefix:** Add Coupon Prefix.
* **Reward expires after a specific amount of time:** Set the expiry for the reward.
* **Minimum purchase amount:** The amount required for usage. (Default: 1)
* **Reward combined with other coupons:** Compatibility with other coupons or to be won alongside other coupons.
* **Show "How to redeem" instructions.**
**Custom Redemption Rule:**
* Follow the same steps as the Reward Campaign setup.
* Add the points needed to redeem this reward in the Redemption Value section.
This reward is available as a campaign reward as well as a redemption option.
| Platform | Plan |
| -------- | ------------------------- |
| All | All except for free plans |
**Reward Campaign:**
* **Reward Name:** Choose a name for the reward.
* **Reward Image**: Choose to have the default or upload an image for display.
* **Advanced Options:**
* **Prefix:** Add Coupon Prefix.
* **Reward expires after a specific amount of time:** Set the expiry for the reward.
* **Minimum purchase amount:** The amount required for usage. (Default: 1)
* **Reward combined with other coupons:** Compatibility with other coupons, or to be won alongside other coupons.
* **Show "How to redeem" instructions.**
**Custom Redemption Rule:**
* Follow the same steps as the Reward Campaign setup.
* Add the points needed to redeem this reward in the Redemption Value section.
This reward is available as a campaign reward as well as a redemption option.
| Platform | Plan |
| -------- | ---- |
| All | All |
**Reward Campaign:**
* **Reward Image**: Choose an image.
* **Reward Value**: Set the value (e.g., \$100).
* **Applicability**: Specify if it applies to all purchases or specific **Collections** and/or specific **Merchants.**
* **Advanced Options:**
* **Prefix:** Add Coupon Prefix.
* **Reward expires after a specific amount of time:** Set the expiry for the reward.
* **Minimum purchase amount:** The amount required for usage. (Default: 1)
* **Reward combined with other coupons:** Compatibility with other coupons, or to be won alongside other coupons.
* **Show "How to redeem" instructions.**
**Custom Redemption Rule:**
* Follow the same steps as the Reward Campaign setup.
* Add the points needed to redeem this reward in the Redemption Value section.
This reward is available as a campaign reward as well as a redemption option.
| Platform | Plan |
| -------- | ---- |
| All | All |
**Reward Campaign:**
* **Reward Image**: Choose an image.
* **Discount Value**: Set the discount (e.g., 20% off).
* **Applicability**: Specify if it applies to all purchases or specific **Collections** and/or specific **Merchants.**
* **Advanced Options:**
* **Prefix:** Add Coupon Prefix.
* **Reward expires after a specific amount of time:** Set the expiry for the reward.
* **Minimum purchase amount:** The amount required for usage. (Default: 1)
* **Reward combined with other coupons:** Compatibility with other coupons, or to be won alongside other coupons.
* **Show "How to redeem" instructions.**
**Custom Redemption Rule:**
* Follow the same steps as the Reward Campaign setup.
* Add the points needed to redeem this reward in the Redemption Value section.
This reward is available as a campaign reward only.
| Platform | Plan |
| ------------ | -------------------------------------- |
| Shopify only | Starter, Pro and Guru (Newly enrolled) |
**Reward Campaign:**
* **Credit Value:** Set the Credit value (e.g., \$100).
* **Bonus Expiry**: Set a specific expiry for this reward, overriding the default expiry.
To reward your customers with store credit, you need to complete the following steps:
Enable the Shopify store credit feature and Shopify new accounts from Shopify's Customer Accounts Settings.
Grant Gameball permission to use Shopify's store credit APIs.
***
## Dynamic Value for "Fixed Coupon Rewards"
**Fixed Coupon Rewards** has a **Dynamic Value option**. Instead of being limited to a static reward (e.g., $10 off), you can now configure fixed coupons to dynamically calculate their value based on a percentage of a chosen variable (e.g., **15% of Value X**). In short, instead of always giving $10 off, a merchant can now set the coupon to equal **15% of the customer's cart total or a specific metadata value**, making offers more personalized and impactful.
Configure a fixed coupon with a specific value (e.g., \$10 off) that never changes.
Set the coupon to calculate dynamically as a percentage of a chosen metric, such as the cart total or an order value.
No changes are required in your workflow when switching to dynamic mode — just configure the value type when setting up your fixed coupon rewards. Offers adapt to cart totals, order values, or metadata-driven actions automatically.
***
## Extra Reward Types
In addition to the online rewards, Gameball supports special rewards for Shopify POS systems and Recharge-enabled subscriptions.
This reward is available as a redemption option only.
Read about how to [Enable Customers to Spend Their Gameball Points on Shopify POS](/product-documentation/rewards-campaigns/faqs/understanding-rewards-types).
| Platform | Plan |
| ------------ | ------------------ |
| Shopify | All |
| Salla | Starter, Pro, Guru |
| Non-platform | Contact Support |
* **POS Amount-based Discount**: Reward customers with a fixed discount (e.g., \$10 off) when they purchase in-store.
* **POS Percentage-based Discount**: Offer a percentage discount (e.g., 10% off) for in-store purchases.
Setting up these rewards follows the same steps as the online rewards, ensuring you have integrated your POS system with Gameball.
* **Recharge Amount-based Discount**: Provide customers with a fixed discount on their Recharge subscription orders.
* **Recharge Percentage-based Discount**: Offer a percentage discount on recurring Recharge subscription orders.
Both Recharge rewards work similarly to the online discount rewards but require your store to be integrated with Recharge for subscriptions.
***
## Customizing Your Reward Campaign
[Learn how to set up a customized reward campaign](/product-documentation/rewards-campaigns/reward-campaign-general-setup-guide).
For all rewards, you can adjust the following advanced options to suit your business needs:
* **Prefix:** Add Coupon Prefix.
* **Reward expires after a specific amount of time:** Set the expiry for the reward.
* **Minimum purchase amount:** The amount required for usage. (Default: 1)
* **Reward combined with other coupons:** Compatibility with other coupons or to be won alongside other coupons.
* **Show "How to redeem" instructions.**
Ensure your coupon configuration is compatible with the reward type and platform.
* A **"Check Coupons Details"** button will be displayed on the **success screen** of any game **only if the reward type is a coupon**.
* The button **will not** appear for any other reward types (e.g., points, badges, items).
* When the player clicks **"Check Coupons Details"**, they will be redirected to the **Coupon Details Page** inside the widget.
***
## Related Articles
Build a reward campaign triggered by specific customer actions from scratch.
Set up a reward campaign that fires on a scheduled date or instantly.
Configure custom redemption rules so customers can exchange points for specific rewards.