> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Create a Recurring Customer Date Reward Campaign?

> Learn how to create and configure a recurring customer date reward campaign from scratch.

## Plan Availability

<Tabs>
  <Tab title="Shopify & Salla">
    | Plan | Available |
    | ---- | --------- |
    | All  | Yes       |
  </Tab>

  <Tab title="Non-Platform">
    | Plan | Available |
    | ---- | --------- |
    | All  | Yes       |
  </Tab>
</Tabs>

Reward campaigns are powerful tools for driving customer engagement and loyalty. With Gameball, you can celebrate and engage customers on **any meaningful date** you track, such as their birthday, anniversary, join date, subscription renewal date, pet birthday, membership start date, or any custom date attribute.

***

## Creating a Recurring Customer Date Reward Campaign

<Steps>
  <Step title="Navigate to Reward Campaigns">
    Log in to your **Gameball Dashboard**. Navigate to the **Campaigns** section on the left side menu and click on **Rewards**.
  </Step>

  <Step title="Select the Template">
    Choose **Recurring Customer Date** under the **'Start from Scratch'** section.
  </Step>

  <Step title="Name Your Campaign">
    Give your new campaign an **internal name** for your team, and then start the configuration.

    <Frame>
      <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/create-recurring-date-campaign.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=c0d2f4c91e34e43075ddf377badf37bc" alt="Create recurring customer date campaign" width="3048" height="1346" data-path="images/product-docs/rewards-campaigns/start-from-scratch/create-recurring-date-campaign.png" />
    </Frame>
  </Step>
</Steps>

***

## Configuration of a Recurring Customer Date Reward Campaign

<Steps>
  <Step title="Rule">
    Define the rules that determine when customers receive the campaign's rewards.

    <AccordionGroup>
      <Accordion title="Audience" icon="users">
        Choose who is eligible to view and participate in this campaign:

        * All Customers
        * Specific Customers:
          * Segments
          * Tags
          * Customer Attributes
          * Combination of Segments, Tags, or Customer Attributes

        After choosing the campaign's audience, you will be able to view the number of customers that are currently eligible to participate in this campaign.

        <Frame>
          <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-audience.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=1bc93b75984eac26be5f5cf08aa7175f" alt="Audience selection" width="994" height="336" data-path="images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-audience.png" />
        </Frame>
      </Accordion>

      <Accordion title="Trigger" icon="calendar">
        Choose when you want your audience to receive the reward. Examples include:

        * First Captured Order Date
        * Date of birth
        * Join date (anniversary)
        * Graduation Date, Pet Birthday, Membership Date, Subscription Renewal Date, etc.

        <Frame>
          <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-trigger.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=4fc31eb5490f06fdb5ba0e91ee212ee6" alt="Recurring date trigger" width="1602" height="532" data-path="images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-trigger.png" />
        </Frame>

        <Info>
          **How does Gameball fetch these dates?**

          * By default, Gameball collects these customer dates: Join Date, Creation Date, and First Order Date.
          * Other dates can be sent to us through APIs (Contact Support).
        </Info>
      </Accordion>

      <Accordion title="Repeatability" icon="repeat">
        Click **Change**, and set the number of times the customer can keep being rewarded annually for this occasion.

        <Frame>
          <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-repeatability.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=64ebda29da5a8404c83df52ba0b3fce9" alt="Repeatability settings" width="1306" height="682" data-path="images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-repeatability.png" />
        </Frame>
      </Accordion>
    </AccordionGroup>
  </Step>

  <Step title="Details">
    Set up the information that will be displayed to the customers on Gameball's widget on your website/mobile app:

    * Reward Name
    * Reward Information
    * \[Optional] Redirection Link (Navigates the customers to a desired page on the website/mobile app).

    <Frame>
      <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-details.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=355faf45c56f7c27e03a800a5d18fef6" alt="Campaign details" width="758" height="470" data-path="images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-details.png" />
    </Frame>
  </Step>

  <Step title="Rewards & Badges">
    **Reward**

    Choose the type of reward that you will offer the audience once they achieve this campaign, and define the reward parameters to ensure it aligns with your campaign goals.

    Choose one of the following **Reward Types**:

    * Points
    * Free Product
    * Free Delivery
    * Fixed Amount
    * Percentage Based Discount

    [Learn more about how to set up each Reward type.](/product-documentation/rewards-campaigns/start-from-scratch/setup-reward-campaign)

    <Frame>
      <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-reward-types.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=7b6d8680cc3625bc3f6120d7f7592fb7" alt="Reward types" width="708" height="540" data-path="images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-reward-types.png" />
    </Frame>

    **Badge**

    Along with the reward, the customer will be rewarded a Badge for the campaigns they achieve. Customize badge settings to visually represent the campaign's achievement:

    1. Choose a **Badge Icon** for this campaign. You have three options:

       * **Gameball Library** — Pick from a curated set of pre-made icons.
       * **Upload** — Upload your own custom image.
       * **AI Image Studio** — Type a text prompt to generate a custom image directly in the dashboard.

    <Frame>
      <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/badge-icon-selection.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=03aaa99e6845b15cf084374274dce823" alt="Badge icon selection" width="745" height="344" data-path="images/product-docs/rewards-campaigns/start-from-scratch/badge-icon-selection.png" />
    </Frame>

    2. Configure **Badge Visibility**:

       * By **default, no badge** will be chosen (Campaign not visible on the widget).
       * You can choose for it to be:

         * Dimmed and becomes bright upon earning

             <Frame>
               <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/badge-dimmed.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=beb8b459bb982a9d3d808af621db0919" alt="Badge dimmed visibility" width="745" height="852" data-path="images/product-docs/rewards-campaigns/start-from-scratch/badge-dimmed.png" />
             </Frame>

         * Only **show badge when earned**

             <Frame>
               <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/badge-show-earned.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=d2c37a91960b37fb7159fae1bf500a02" alt="Badge show when earned" width="747" height="383" data-path="images/product-docs/rewards-campaigns/start-from-scratch/badge-show-earned.png" />
             </Frame>

    3. Configure **Badge Unlocking Process:**

       By default, the badge will be unlocked to all tiers; it will appear dimmed until earned. However, you can choose for the badge to start appearing to customers when they are on a certain tier:

           <Frame>
             <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/badge-unlocking.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=94db732c1534bd45784a1f10a1c47d43" alt="Badge unlocking process" width="745" height="548" data-path="images/product-docs/rewards-campaigns/start-from-scratch/badge-unlocking.png" />
           </Frame>
  </Step>

  <Step title="In-App & Email Notification">
    Configure in-app and email notifications to keep customers informed about their progress and achievements.

    <AccordionGroup>
      <Accordion title="Achievement Notifications" icon="bell">
        Decide whether you'd like to inform your customers upon achieving a reward campaign milestone.
      </Accordion>

      <Accordion title="Event Notification" icon="bullhorn">
        Available for event-based and high-score reward campaigns only. Select whether to notify customers after every completed action that brings them closer to achieving the reward campaign.
      </Accordion>
    </AccordionGroup>

    For both Notification types, you have the option to choose from the following:

    <Frame>
      <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/notification-options.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=37f3cd4b4c0e6924b4ceeba48200a18b" alt="Notification options" width="900" height="396" data-path="images/product-docs/rewards-campaigns/start-from-scratch/notification-options.png" />
    </Frame>

    * **Follow Global Settings:** Notifications will adhere to the predefined notification settings you configured in the notifications section. [Learn more about sending real-time notifications for reward campaign programs.](/product-documentation/rewards-campaigns/start-from-scratch/setup-reward-campaign)

    * **Always Enabled**: Customers will receive a notification after completing an event or reward campaign.

      * **In-app Notification:** Add Notification **Title** and Notification **Body**.

          <Frame>
            <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/notification-inapp.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=6bcac720ced2bcc3ab7cf7047ea421ae" alt="In-app notification setup" width="900" height="601" data-path="images/product-docs/rewards-campaigns/start-from-scratch/notification-inapp.png" />
          </Frame>

      * **Email:** Add Email Subject and use the Email Builder to Customize the Email.

          <Frame>
            <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/notification-email.png?fit=max&auto=format&n=g7L2tcZgPfDRKsOs&q=85&s=1602b4b2d19559da322a39c435f9c390" alt="Email notification setup" width="900" height="1012" data-path="images/product-docs/rewards-campaigns/start-from-scratch/notification-email.png" />
          </Frame>

    * **Always Disabled:** Customers will not receive any notifications after completing an event or reward campaign.
  </Step>

  <Step title="Goal">
    Define the campaign's goal to monitor its performance and effectiveness:

    * Toggle the goal setting on or off based on your preference.
    * Set event-based goals using the event engine to track customer actions and outcomes.

    <Frame>
      <img src="https://mintcdn.com/gameball/g7L2tcZgPfDRKsOs/images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-goal.gif?s=d4c52a110ea0e2198bb805254e103949" alt="Goal configuration" width="1306" height="646" data-path="images/product-docs/rewards-campaigns/start-from-scratch/recurring-date-goal.gif" />
    </Frame>
  </Step>
</Steps>

<Tip>
  Now that you have created and configured your campaign, remember to press **Save**, **Preview**, and then **Activate** your campaign.
</Tip>

<Note>
  There are other types of Reward Campaigns. Learn how to create and configure each of them below:

  * [Create & Configure an Action-based Reward Campaign](/product-documentation/rewards-campaigns/start-from-scratch/create-action-based-reward-campaign)
  * [Create & Configure a Points Multiplier Reward Campaign](/product-documentation/rewards-campaigns/start-from-scratch/create-point-multiplier-reward-campaign)
  * [Create a Time-based Reward Campaign](/product-documentation/rewards-campaigns/start-from-scratch/create-time-based-reward-campaign)
</Note>

***

## Related Articles

<CardGroup cols={2}>
  <Card title="Reward Campaign Insights" icon="chart-bar" href="/product-documentation/rewards-campaigns/start-from-scratch/setup-reward-campaign">
    Explore the full setup guide for reward campaigns, including events, rewards, and notifications.
  </Card>
</CardGroup>
