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Documentation Index

Fetch the complete documentation index at: https://docs.gameball.co/llms.txt

Use this file to discover all available pages before exploring further.

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Test Data vs. Live Data

These data are the ones used while you are testing your Gameball engagement experience before going live, mostly used by your team. Gameball will give you the ability to test the whole experience you designed on your staging/UAT environment. No need to care about deleting the test data that you have used during the integration cycle.
These data are the ones used once you start going live with Gameball on your platform, with the Gameball engagement experience exposed to your customers according to your configurations.

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How to Use the Test/Live Data

Your account will have 2 different API Keys — one for Test and the other for Live data. You can access your API Keys settings section in the Gameball Admin Dashboard through Settings > Admin Settings > Account Integration.
API Keys settings
You will find both your Live API Key and Test API Key.
Use Test API Key on your staging/UAT environment and Live API Key on your production environment.

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Test/Live Data Dependency

Your designed and configured experience will be the same using both API Keys (tiers, campaigns, etc). The only difference will be with the below:
Affected AreaNotes
Analytics sectionTracked separately per environment
Customers listSeparate customer records per environment
Customers’ Game Plan AchievementsIndependent per environment
Customer Points TransactionsSeparate transaction history per environment

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How to Switch Between Test and Live Data on the Dashboard

You can switch between live and test data from the Admin Settings in your Gameball Dashboard.
1

Open Admin Settings

Navigate to Settings → Admin Settings and stay on the General tab.
2

Locate the Test Data Section

Scroll to the Test Data section and click the toggle to switch modes.
Test Data toggle in Admin Settings
3

Confirm the Data View

A Data View confirmation pop-up appears with a dropdown. Select either Live Data or Test Data, then click Save.
Data View confirmation pop-up
While Test Data mode is active, a yellow banner appears at the top of every dashboard page indicating that you are currently viewing test data. Click the Go to Settings link in the banner to jump straight back to the Test Data toggle and switch modes whenever you need.

Publish Gameball Experience on Your Store

Publish the Gameball experience and widget on your Shopify store.

Understand Your Customers' Basic Analytics

Introduction to Gameball Analytics.