Before proceeding, ensure that you have enabled points redemption — Learn more. Customers will not be able to redeem their points if the points redemption feature is not activated.Documentation Index
Fetch the complete documentation index at: https://docs.gameball.co/llms.txt
Use this file to discover all available pages before exploring further.
Steps to Spend Points on Shopify POS
Select the Customer
Select the customer placing the order by searching for the customer’s email used before — through POS or through the online store (in case you have both channels).

Open the Gameball Tab
You will find a new tab called “Gameball.” Inside this tab, you will find the available points for this selected customer. Click on View actions to choose an option from the available POS rewards.

Related Articles
How Gameball Works on Shopify POS
Understand how customers can get rewards through Shopify POS.
Differentiate Reward Campaigns Through POS and Online Shopify
Give different rewards based on whether an order is placed online or in-store.

