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The Milestone Campaign is a rule-based campaign that accumulates a customer’s eligible spend or item count across orders during a defined period (e.g., SAR 500 per month). Help increase AOV and repeat purchase frequency. Use Cases:
  1. Spending Milestones Reward based on total spend within a period. Example: “Spend 1000∗∗andgeta∗∗1000** and get a **100 gift card.”
  2. Collection/Tag/SKU/Branch-Specific Milestones Only spending on a chosen collection/category/SKU counts. Example: “Spend 500∗∗on∗∗Electronics∗∗andget∗∗500** on **Electronics** and get **50 off your next order.”
  3. Items-Purchased Milestones (count) Reward by quantity of items, regardless of price. Example: “Buy 10 items and get 20% off next order.”
Milestone preview

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How to Set Up

1

Open Gameball

Log in to your Gameball dashboard.
2

Add a Reward Campaign

Click Add Reward Campaign.
3

Select the Template

Choose the Milestone template.
4

Configure the Campaign

Edit the campaign’s setup to match your goals.
5

Activate

Click Set Live to activate the campaign.

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Campaign Trigger

1

Select Attribute

Select the attribute to track (e.g., Total price).
2

Choose Progress Method

Choose the progress method: Cumulative (adds up across orders).
3

Set Threshold

Set the milestone threshold that triggers the reward (e.g., $1,000).
4

Add Filters (Optional)

Add filters/conditions — e.g., item quantity, specific collection/category/SKU, branch, etc.
Milestone trigger configuration
This template uses the standard reward campaign setup. See the Generic Setup Guide for details.

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How It Works for Customers

1

Begin Milestone

A customer begins the milestone by placing an order that meets the configured conditions.
2

Progress Accumulates

Each eligible order counts toward the customer’s progress.
3

Milestone Completed

Once the milestone is completed, the configured reward is issued immediately (e.g., points, discount, badge).
4

New Round (if repeatable)

If the milestone is repeatable, completion starts a new round: the next eligible order resets progress, and the widget displays the new progress toward the next milestone.

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Customization

Design & Content You can fully customize each stage of the campaign through dedicated tabs representing the different screens in the flow:
  • Main Screen
  • Success Screen
  • Terms & conditions
For each screen, you can tailor the following elements:
  • Branding: Adjust background colors, text colors, and upload custom artworks.
  • Content: Edit the headlines, descriptions, and call-to-action messages to match your tone and messaging.
This allows you to create a fully branded, on-theme experience that aligns with your business identity.
Milestone customization

Set up a reward campaign

Step-by-step guide to configuring any reward campaign.

Reward types in Gameball

Explore the different reward types you can offer customers.

Notification after earning a reward

Configure how customers are notified when they earn a reward.