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Every date and time in Gameball — campaigns, logs, analytics, exports, scheduling fields — is displayed in your account’s configured timezone, not your browser’s local time and not raw UTC. All dates are also saved in account time, so what you type is what fires.

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Where to Set Your Timezone

Go to Settings and update the timezone under your account preferences. The change applies immediately across the entire dashboard.

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Timezone Hints in the UI

Because a correct time can still look wrong when you don’t know which timezone it’s in, Gameball shows a timezone hint wherever dates appear — in four forms depending on the context: Tables — a hint on the date column header (e.g. · Cairo time), shown once per table. Single values & detail panels — hover or focus the timestamp to see the full offset (e.g. Cairo time (UTC+03:00)). Scheduling fields — an always-visible line on the field tells you which timezone the scheduled time will be saved in, with a direct link to your timezone setting.
Scheduling field showing Cairo time timezone hint
Full analytics views — a line at the top of the page confirms all data on that view is in account time.
Analytics page showing timezone context line

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What Changed

Previously, some screens showed raw UTC, others used the browser’s local time, and some scheduling flows saved the wrong hour. Gameball now routes every date through a single timezone service — one layer that converts backend UTC to your account timezone on the way in, and back to UTC on the way out. This fixes long-standing reconciliation gaps where Gameball timestamps didn’t line up with POS systems or third-party tools, and scheduling mistakes caused by unclear timezone context.
If you spot a screen still showing the wrong time or missing a timezone hint, contact support@gameball.co with the page name and we’ll get it fixed.

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