Use the Buy X and Get Y campaign to reward customers for purchasing high-priority products while encouraging them to return and shop again. By offering a valuable reward in the next order, you not only boost sales of key items but also drive repeat purchases and build stronger customer loyalty.
How to Set Up
1
Open Gameball
Log in to your Gameball Admin Dashboard.
2
Add a New Reward Campaign
Click Add Reward Campaign.
3
Select the Template
Select the Buy X and Get Y template.
4
Edit the Campaign Setup
Configure your campaign’s audience, rewards, and other settings.
5
Set Live
Click Set Live to activate your campaign.
Campaign Trigger
The campaign trigger is configured as follows:- Action: Place Order
- Times: 1 (Number of orders required with this condition)
- Rule: Add the Product ID to the trigger to specify which product you ask them to purchase.
- The customer gets Y product as a coupon.
- The reward value can be adjusted from the campaign.
How It Works for Customers
1
Customer Places an Order
A customer places an order that includes the configured product/s.
2
Reward is Triggered
Gameball automatically triggers the reward as a coupon used on the next order.
3
Reward Notification
The customer is notified via the widget or email, depending on your configuration. Learn more
Important Notes
Reward applies to next orderWhile this is a Buy X Get Y campaign, the Y item is delivered as a coupon that the customer can redeem in their next order.
Related Articles
Set Up a Reward Campaign
Learn the full setup process for creating and launching reward campaigns.
Reward Types in Gameball
Explore the different reward types available in Gameball campaigns.
Notification After Earning a Reward
Configure how customers are notified when they earn a reward.